Work For Us

Hours: 9-5pm, Monday to Friday, Flexi-time available

Location: London Bridge/Hybrid working

About the Knowledge Exchange Group:

The Knowledge Exchange Group produces timely conferences, public policy briefings, interactive workshops and practical training across 3 brands. We run over 100 events each year, helping to inform and impact on key issues facing the public and private sectors.

Politically independent, we pride ourselves on our ability to deliver events that not only provide useful information but also contribute to important debates and shape cultural change. The Knowledge Exchange Group has three divisions: Westminster Insight, Holyrood Insight and Senedd Insight.

The Role:           

The Knowledge Exchange Group requires a training coordinator to join our dynamic team. The successful candidate will be an organised and efficient team player. You will be reliable, comfortable with technology and have good commercial skills. You’ll have some experience of events or training, however we will provide full training and development to ensure you succeed in this role.

Responsibilities:

You will identify, develop, market and deliver training courses, ranging in size from 5-50 attendees. You will collaborate closely with the Director, marketing, product and operations teams to ensure commercial success. To include:

• Developing and managing relationships with trainers and industry bodies
• Researching marketing, partnership and accreditation opportunities.
• Agreeing and negotiating trainer fees, within fixed budgets.
• Arranging advertising through social media, newsletters, links and website promotion.
• Constructing email campaigns, building course websites, data segmentation, list pulling.
• Liaising with trainers to create course copy and materials. Chasing speaker biographies, course materials, logos, and presentations.
• Sending and coordinating pre-event questionnaires
• Ensuring courses are CPD certified.
• Sending joining instructions to delegates, delivering customer and technical support, by phone, email or online.
• Post-course follow up – to distribute evaluation forms and analyse results. To record costs and process speaker invoices.
• For online training ONLY – Digital platform management – To set up webinars on Zoom or Hopin and arrange tech checks.
• For face-face training (ONLY) – on the day management of the event, including registration. Sourcing meeting rooms and A/V. Arranging travel and accommodation, within budget.
• Client liaison for inhouse training.

Other

• To assist with the operations at large-scale events, if required.
• Occasional travel within the UK may be required.
• To undertake any other duties in keeping with this job role and to support the wider business.

Personal Attributes and Experience:

• Six months work experience in a professional setting.
• Evidence of previous events/training experience.
• Educated to degree level, minimum 2:1 or similar
• Excellent IT skills e.g. Microsoft Office, Zoom.
• Previous use of a virtual event platform (desirable), basic graphic design skills (desirable)
• Excellent planning and organisational skills, accurate and meticulous.
• Excellent customer service skills, enthusiastic and helpful approach.
• Negotiation and commercial skills.
• Reliable, good problem solving skills.
• A team player.
• A good communicator, able to build relationships.

Benefits:

• 23 days’ annual holiday entitlement rising to 25 after 2 years continuous service and 28 days after 3 years (carry over up to 3 days)

• Company pension scheme
• Flexible working
• Equal Opportunity Employer
• Dynamic and agile team
• Hybrid working.

Due to continued success and growth in a virtual environment, the Knowledge Exchange Group requires an exceptional graduate, with work experience in a professional environment, to join our dynamic team and become an important part of our expansion.

The successful candidate will be an ambitious graduate (minimum 2:1), looking to work in public policy events.  You will have minimum one years’ experience working in events/content production. First and foremost, you will bring excellent communication, analytical and written skills.

Hours: 9-5pm, Monday to Friday, Flexi-time available

Location: Central London/Hybrid Working

Key Responsibilities:

• Project management from inception to event sign off, and delivery of key targets / deadlines for each event.
• Developing and writing of the event programme from start to finish.
• Desk research and in-depth market research, to ensure viability of programmes, and to maximise each topic.
• Meeting, inviting and liaising with senior-level speakers, to ensure the most appropriate and appealing line up of speakers on events.

• Developing relationships with key industry bodies to assist with research, marketing and speaking opportunities.

• Close collaboration with marketing and operations teams to ensure commercial success.
• Writing copy for marketing materials and website.
• Identification of audience, commercial partners and sponsors.
• Communicating key conference / event updates to the wider team and senior management.
• Oversee on-the-day event running, including speaker liaisons and relationship management.

Education, Experiences and Competencies:

• Minimum one year content/event production experience
• Educated to degree level, 2:1 minimum

• Flexible team player, with ability to work in a fast-paced environment and to tight deadlines
• Excellent research, written (including copy writing) and oral communication skills
• Excellent organisational and time management skills with ability to multi-task effectively

• Strong interest and/or understanding of government, public sector policy is preferred, but not essential

• Proficiency in using Microsoft Office Suite

Benefits:

• 23 days’ annual holiday entitlement rising to 25 after 2 years continuous service and 28 days after 3 years (carry over up to 3 days)
• Bonus scheme
• Company pension scheme
• Flexible working/hybrid
• Equal Opportunities Employer
• Dynamic and agile team

Working in a lively, hybrid environment, this role provides an excellent opportunity to develop your B2B direct marketing skills. You will deliver campaigns through email marketing, social media, website management, partnership and SEO work. 

Hours: 9-5pm, Monday to Friday, Flexi-time available

Location: Central London/Hybrid Working

At the Knowledge Exchange Group, we organise conferences and training across a wide range of public policy topics.

You’ll deliver event marketing campaigns across four brands:

• Westminster Insight
• Senedd Insight
• Holyrood Insight

You’ll be marketing an exciting mix of topics, in a dynamic and rapidly changing policy environment. Sectors include local and central government; police and emergency services; health and social care; transport, energy and infrastructure; education and children’s services; diversity and HR; and skills-based online training.  Full training will be provided with much opportunities for growth and development in this dynamic company.

Skills, Experience and Attributes

• A university degree or equivalent.
• At least 1 – 3 year’s work experience in a B2B marketing role.
• An interest in the public sector and public policy.
• Experience of email marketing and working with websites and databases.
• Technical aptitude, for example: design programmes such as Adobe Pro or Canva, designing templates, video editing skills, social media.
• Good copywriting skills.
• Creative and resourceful. Able to meet deadlines and follow processes.
• A good team player.

Benefits:

• 23 days’ annual holiday entitlement rising to 25 after 2 years continuous service and 28 days after 3 years (carry over up to 3 days)
• Competitive salary
• Company pension scheme
• Flexible working/hybrid
• Dynamic, diverse and agile team